Legal

Privacy Policy

Last updated: April 2026

This Privacy Policy describes how the DevSecOps Platform ("we", "us") collects, uses, discloses, and protects your personal information. By using the Service, you consent to the practices described in this policy.

Quick Summary

  • We collect account info (name, email, org), scan data you submit, and basic usage metrics.
  • We do not sell your data. We use it to operate the Service and improve security detection.
  • Data is stored on servers located in Europe (OVH, France) with encryption at rest and in transit.
  • You may request access, correction, or deletion of your data at any time.

1. Information We Collect

1.1 Account Information

  • Name, email address
  • Organization name and slug
  • Hashed password (via bcrypt)
  • Role and team membership

1.2 Scan Data

  • Repository URLs, branch names, commit hashes
  • Server hostnames, IP addresses, and agent telemetry (process list, ports, metrics)
  • Kubernetes cluster configurations (via agent)
  • Cloud account credentials (encrypted at rest with Fernet AES-128)
  • Scan results, findings, vulnerabilities, and remediation steps

1.3 Usage Information

  • Login timestamps and IP addresses
  • Features used, pages viewed, actions taken
  • Browser type, device type, and screen size
  • API request logs for debugging and abuse detection

1.4 Payment Information

Payments are processed by Razorpay and Stripe. We do not store credit card numbers. We store billing metadata (invoice IDs, subscription status, seat count) for accounting.

2. How We Use Your Information

  • To provide, maintain, and improve the Service
  • To process payments and manage subscriptions
  • To send transactional emails (verification, password reset, alerts, billing)
  • To detect, investigate, and prevent abuse or security incidents
  • To comply with legal obligations and enforce our Terms and AUP
  • To communicate product updates (you may opt out of non-essential emails)

We do NOT use your scan data to train machine-learning models for other customers.

3. How We Share Your Information

We share your information only with:

  • Service providers: Razorpay, Stripe (payments); Resend (email); Anthropic (AI remediation — findings only, not code).
  • Law enforcement: in response to valid legal requests (subpoenas, court orders), with notification to you where legally permitted.
  • Successors: in connection with a merger, acquisition, or sale of assets, subject to equivalent privacy protections.

We do not sell your personal data to advertisers or data brokers.

4. Data Retention

  • Active account data: retained while your account is active.
  • Scan findings: retained per your plan (Free: 30 days, Pro/Enterprise: configurable).
  • Deleted accounts: soft-deleted for 30 days for recovery, then permanently purged.
  • Backups: retained for up to 90 days for disaster recovery.
  • Audit logs: retained for 12 months for compliance.

5. Data Security

We implement technical and organizational safeguards including:

  • TLS 1.3 encryption for data in transit
  • Fernet AES-128 encryption for sensitive data at rest (cloud credentials, webhook secrets)
  • Bcrypt password hashing
  • HttpOnly, Secure session cookies with CSRF protection
  • Docker container isolation, non-root services
  • Rate limiting, SSRF protection, and input validation
  • Least-privilege database access, regular security audits

No system is perfectly secure. In the event of a breach affecting your personal data, we will notify you and authorities within 72 hours as required by applicable law.

6. Your Rights

Depending on your jurisdiction, you have the right to:

  • Access: request a copy of your personal data
  • Rectification: correct inaccurate or incomplete data
  • Erasure: request deletion of your data (subject to legal retention obligations)
  • Portability: export your data in a machine-readable format
  • Objection: object to certain processing activities
  • Withdraw consent: for processing based on consent

To exercise these rights, email privacy@harshal.cloud. We respond within 30 days.

7. Cookies

We use first-party session cookies for authentication and CSRF protection. We do not use third-party tracking cookies or advertising cookies. Analytics are performed on aggregated server logs, not cross-site tracking.

8. International Data Transfers

Our primary servers are located in France (OVH, EU-West). If you access the Service from outside the EU, your data will be transferred to and processed in the EU. Transfers are protected by Standard Contractual Clauses where applicable.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it.

10. Changes to this Policy

We may update this Privacy Policy periodically. Material changes will be notified via email or in-app notice at least 30 days before taking effect. The "Last updated" date at the top of this page reflects the latest revision.

Contact

Data Protection Officer: privacy@harshal.cloud
General legal inquiries: legal@harshal.cloud

See also: Terms of Service · Refund Policy · Acceptable Use Policy